Guarantee Registration

Daryl has the following guarantees

Daryl lifetime guarantee
10 year Aroco guarantee

Lifetime Guarantee - A Commitment to You (UK & Ireland Only)

For over 42 years, Kohler Daryl Limited ("Daryl") has been hand-building shower enclosures, bath screens and multi-spray shower systems to the most exacting standards.

Our commitment to you is a guarantee of real substance against material or manufacturing defects.

This guarantee is in addition to and does not affect your statutory rights and is free of charge. In return, please note the following terms and conditions:

1. The guarantee is available to the original purchasing individuals only who complete and return to Daryl the guarantee registration form, along with proof of purchase from an approved Daryl retailer, within 30 days of installation. The guarantee applies to the Daryl Showering brands only

2. The guarantee is not applicable to products purchased ex-showroom display

3. The guarantee applies to material and manufacturing defects only and solely to the original installation, under normal domestic use in the United Kingdom and Republic of Ireland

4. The guarantee does not cover faults caused by factors outside the manufacturer's control, including:

failure to follow Daryl installation and maintenance instructions
normal wear and tear
inappropriate use and/or cleaning*
accidental and/or wilful damage
build up of mildew and limescale
modification, alteration, transformation or relocation of the unit

5. The guarantee does not cover glass breakage or the coating on the glass. By it's nature, all glass has the potential to shatter; therefore, Daryl use only toughened safety glass that complies with BSEN12150

6. The guarantee applies to the product only

7. You shall notify Daryl within 24 hours upon discovery of a defect

8. If the product is found to be defective within the definition detailed above, Daryl shall, at its discretion, either refund (up to but not in excess of) the original purchase price, or repair the product, or provide new goods and parts to you in replacement. This shall be Daryl's sole obligation under this guarantee, which excludes any claim for consequential loss or damage

9. Any repair work shall only be undertaken by a party first approved by Daryl

10. If a claim is made under this guarantee and the defect is not due to faulty materials or manufacture, Daryl reserve the right to charge the customer in respect of any Service Engineer's time or replacement parts supplied

TERMS AND CONDITIONS - 10 year guarantee Aroco (UK & Ireland Only)

1. This product is guaranteed for 2 years parts and labour, with further 8 years parts only from the date of purchase, against faulty materials or workmanship.

During the initial 2 year period, if the product is defective in materials or manufacture, the original purchaser must contact the Technical Services department within 30 days of the fault occurring. If the fault is not resolved, the goods should be returned to Daryl and at our discretion; we will refund the purchase price, repair and return them to you or send new goods or parts to you as a replacement

2. During the extended 8 year period, parts only will be replaced and labour costs will become chargeable. This shall constitute our sole obligation under this guarantee

3. The guarantee is available to original purchasing individuals only, who complete the guarantee registration within 30 days of installation. Call free phone 0808 100 1627 to complete or register on line www.daryl-showers.co.uk

4. The guarantee covers normal domestic use only and does not cover faults caused by wilful damage, neglect, misuse (including inappropriate cleaning*), failure to follow recommended instructions, use in abnormal conditions, accidental breakage and other events out of the manufacture’s control. *Please refer to the Daryl Care Programme- available through the above free phone number

5. The guarantee does not cover any product that has been modified, altered, transformed or relocated in any way, without the prior consent of Kohler Daryl Limited. The guarantee will be valid only if installation, use and maintenance have been carried out in accordance with the fitting instructions

6. The guarantee does not cover glass breakage. By it’s nature, all glass has the potential to shatter; therefore, Daryl use only toughened safety glass that complies with BSEN12150

7. If a claim is made under this guarantee and the defect is not due to faulty materials or manufacture, Daryl reserve the right to charge the customer at the current hourly rate and list prices in respect of any Service Engineer’s time or replacement parts. Additionally, Kohler Daryl Limited reserves the right to charge for the cost of travel outside mainland UK

8. Upon being replaced, any defective parts shall be returned immediately to Daryl and become the property of Kohler Daryl Limited

9. The guarantee is only valid for products purchased, installed and used for private, domestic purposes in the United Kingdom and Ireland

10. The benefit of this guarantee cannot be transferred to a third party

11. The guarantee does not cover ex-display units

12. No labour costs will be reimbursed under this guarantee, unless prior agreement has been obtained from Kohler Daryl Limited, in writing

13. This guarantee does not cover any rights other than those expressly set out above and does not cover any claims for consequential loss or damage

14. The guarantee is in addition to and does not affect your statutory rights